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August 13 2022

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The future of ridesharing is a remote-controlled rental car

Well before the advent of autonomous vehicles we will see an empty car turn around. The future of ridesharing will be a car remotely controlled by a remote driver who will bring it to us for us to drive.

Gianluca Ricciodi Gianluca Riccio
in Weather, Transportation
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remote-controlled rental cars in the future of ridesharing
23 September 2020
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In ridesharing, the highest cost per trip is the driver. In the vast majority of taxi or Uber rides there are at least two licensed. One more than it would take.

Imagine a future of ridesharing where a rental car is cheaper than an Uber. A rental car on demand, door to door. In the USA they already call it ODDcar: On demand Door to Door. Practically? A car remotely driven by a remote driver.

Here's how it works

You call a car just like it's an Uber, or a Taxi. Within minutes, an empty car approaches the curb. Instead of sitting in the back seat, take the wheel and drive yourself. Once at its destination, the car sets off on its own to other customers.

How do you get the empty car to and from the driver? Autonomous vehicles will answer this question in the future of ridesharing, but in a decade or more. In the meantime, we will have to rely on remote control, otherwise known as teleoperation.

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The autonomous vehicle industry has developed teleoperation capabilities for years, but have been used as a security system. Tests have recently been carried out on similar services with cars remotely controlled by a remote driver, I told you about it here.

If we promote teleoperation as the primary means of vehicle operation we will have a faster, safer, cheaper and more acceptable route for driverless vehicles on public roads.

Remote-controlled cars in the future of ridesharing
The Phantom.auto teleoperation platform

Why the ODD car is important in the future of ridesharing

On-demand, door-to-door rental car is not an easy thing. It is about bringing a whole new class of vehicles to public roads. The future of ridesharing calls for the elimination of the driver: one day we will call a taxi, it will pick us up anywhere and take us anywhere. Alone, with no other humans in the cockpit apart from us. It will happen thanks to autonomous vehicles, able to move totally on their own.

Autonomous vehicles will lower the costs of the service, hence the price. And eventually they will transform the market. What if we could reap the benefits of autonomy in a few years instead of decades?

The potential of the organization

A vehicle active on a rideshare network spends more than half of its time traveling. He spends 30-40% of his time without a passenger. In practice, a driver is busy 100% of the time, but only earns 60%, which is what he gets from the time he actually has a passenger.

In the future of ridesharing, with an ODDcar, a remotely driven car, the paid driver is remote and engaged only when the vehicle is repositioning between rides. If we assume that at least 20% of a car's time is spent repositioning, a remote driver can support up to 5 times the number of vehicles compared to traditional rideshare drivers.

Obviously, guarantees will be needed. I imagine that all remote driving operations will be performed in dedicated facilities under controlled conditions, where the remote driver's sobriety and performance will be closely monitored. Additionally, there should be technologies that securely 'bind' an operator to a vehicle while it is in operation, creating a clear identification of custody and responsibility. If a remote driver gets into an accident while taking the car to a customer, someone will have to pay.

remote-controlled rental cars in the future of ridesharing
Voyage, a company that drives taxis remotely in closed areas

Let's talk about money

What would the future of ridesharing look like in terms of costs if we adopted the remote controlled car? Let's do the math.

To take a car on the road for a day, there are real costs. Some of these costs are paid for by the rideshare network, others by the rideshare driver. The main costs fall into one of the following five categories.

CategoryTechnical Information% of the cost
Net profit of the driverThe driver's earnings excluding the expenses he has to bear70%
FuelPetrol or diesel (LPG or electric if we talk about it later)5%
InsuranceVarious covers, both for the driver and for the passenger10%
Machine maintenanceCosts distributed over the hours of use10%
OthersVarious and any, even not provided5%
Cost categories of traditional rideshare, with relative percentage breakdown

Now suppose that the cost to put a shared car on the network for one hour is 25 euros. An invented figure only serves to reason about it. These 25 euros would be divided like this:

CategoryPrice
Net profit of the driver17.50€
Fuel1. 25 €
Insurance2. 50 €
Machine maintenance2.50€
Others1.25€
TOTAL25€
Hypothetical cost allocation of one hour rideshare

How are these rumors transformed in the future of ridesharing, with a system based on the remote controlled ODD car? And with a fully autonomous car?

CategoryridesharingAuto ODDAutonomous vehicle
Net profit of the driver17.50€3.50€0
Fuel1.25€1.25€1.25€
Insurance2.50€2.50€1.25€
Machine maintenance2.50€3.50€6.25€
Others2.50€1.25€2.50€
TOTAL25€13.25€10€
saving-48%-60%
Hourly costs of the various ridesharing models

Some details on the data

The most important line is the first, where i net driver earnings they drop from € 17,50 to € 3,50 and then to 0. The passage from € 17,50 to € 3,50 comes from the leverage ratio assumed on use. As mentioned, a remote driver can drive up to 5 remote-controlled cars (just to take them to a customer, then he does everything).

The costs of maintenance they increase from left to right as we have more advanced and complex vehicles. And it also indicates that fully autonomous vehicles will be quite expensive at present. For the ODD rental car, I assume an extra € 1,25 under "others”For the 4G video transmission necessary to support teleoperations. In the future of ridesharing 5G will further reduce costs and improve the performance of these rental cars.

On balance, ODD cars promise cost savings of . compared to rideshare. However, I prudently assumed that the costs would be constant. Instead, I imagined that insurance costs will decrease when autonomous vehicles, capable of guaranteeing more safety, will be at such a level of evolution as to be used on the road.

Finally, I kept the fuel constant across all categories (electrification would only benefit the last two columns).

What are the benefits

The big advantage is this: in the transition from Rideshare to the remote controlled car, unit costs drop by a whopping 48%. When you eventually switch from self-driving rental cars to autonomous vehicles, you will get an incremental reduction of 12%. 80% of the change in economic pace promised by the future of ridesharing comes from the remote controlled car.

Furthermore, the cost advantage of a guided car increases with the duration of the journey. The longer the journey, the more pronounced the cost savings will be. ODD cars can dominate the future of ridesharing in 20-60 minute journeys (I think airport trips, or commuters) and allow for longer journeys, currently too expensive for a taxi (multi-destination, errands, day trips , intercity trips).

A market with enormous potential, to put it briefly. And the unknown Covid we want to talk about? The pandemic has turned ridesharing into a vector for the spread of the virus. By minimizing the number of people sharing the air in a vehicle at the same time, the ODD car can be a winning element of safe transportation. The self-driving car eliminates human-to-human contact between passengers and drivers. They do not solve all the risks (you need to sanitize the vehicle between trips, for example), but they improve the picture.

What is the state of teleoperation technologies?

The construction of an effective system of teleoperations (and in general of the future of ridesharing) clashes today with the vulnerabilities of connectivity networks. Because latency issues increase dramatically with speed. Therefore teleoperation is naturally more suitable for lower speed applications. Even going up to 40km / h (up to 25mph) on local suburban roads can take advantage of a sizeable market base.

What technologies do we need to do this?

No one can say for sure, because there is no clear definition of what is "safe enough". Highway codes will also need to be reviewed. That said, let's try to imagine the first driverless vehicle allowed to travel on public roads on a large scale. It will probably be a vehicle with very limited speed, without passengers (at first it will only carry goods) and a human being dedicated every moment, a sort of remote physical assistant during operation.

They sound like damn close things. Fully autonomous vehicles, on the other hand, are not. The current ones go jerky and are just plain creepy. Eye: there is a difference between safety and ease of use. In the future of ridesharing there will be a period (perhaps a long one) in which autonomous technology will be very safe, but slow to be worth it. And it will make any user experience a disaster.

Conversely, a self-driving rental car will only use its driverless technology when it is empty and needs to be relocated. Under these conditions, it can optimize the route and speed without regard to the rush of passengers. As soon as the driver enters the cockpit it will return to being a safe, familiar, capable and fast vehicle like a normal car. The ODD car is a wonderfully reassuring way to get used to driverless vehicles. And I say more: for me such a model (i.e. active only to reposition the vehicle) will be the best option for quite a while, even when there will be autonomous vehicles around.

Work aspects in the future of ridesharing

Being a remote driver can be a better job than being a current rideshare driver. Remote drivers will likely be employed directly. Earnings will be more predictable and remote drivers will not have the expense and uncertainty of owning and maintaining a vehicle. Not to mention that remote driving is safer and more comfortable. No risk of personal injury, neither (especially) from traffic nor from unpleasant interactions with passengers. Remote drivers are not at risk of theft or vandalism. And, of course, no risk of highly communicable airborne diseases.

Ok. You're thinking that a company could lay off all local drivers and hire them, say, low-cost in a distant state. A series of small Chinese remote drivers who bring my car to Naples while sitting comfortably in a small room in Guangzhou.

It will not be so. In the future of ridesharing, there are many reasons why local work would be preferred. This is not about speaking in a call center. You must have a national driving license, and be familiar with local driving habits. And then the speed of operations will be fundamental: to avoid latencies. Finally, given that the cost of drivers will reduce its weight, it will be almost irrelevant to obtain benefits from an offshore worker. Rather.

In conclusion

Yes, for me the remote-controlled car rental model will be the first application of driverless technology on a large scale in the future of ridesharing. And it will be long before autonomous vehicles take over. It will be quicker to adopt, safer and also cheaper, a mix between a taxi and a rental car. Many think that the big economic change will only come when we can make the car drive alone. Not me.

The idea that the remote-controlled car will take hold long before autonomous vehicles is more than a prediction. And it forces us to act. If the last five years have taught us anything, it is that vehicle range is not a sudden event: it will develop in successive moments, over a long period of time and each increase will be conquered with sweat.

With this in mind, are we investing in the right technological paths? Are we chasing the right regulatory frameworks, are we building the right vehicles?

And maybe we can start honing a new vision for the future of driverless technologies.

tags: rentalteleworkteleoperationsAutonomous vehicles
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