In recent years, many brands have brought their virtual influencers and ambassadors into action. Today the need for digital employees continues to grow.
In a time where safety and public health come first, both businesses and consumers want to minimize close contact where possible. This is why the trend of digital employees is strengthening, even creating a sort of "employee factory" with UneeQ Creator.
UneeQ is a joint United States – New Zealand company. It is introducing, in short, a platform for digital employee creation. It is a particular type of employee, equipped with artificial intelligence and with strong conversation skills. Digital subjects capable of perfectly reproducing a whole range of human interactions.
UneeQ Creator, create digital employees
UneeQ Creator offers companies an accessible way to generate their own digital employees. As UneeQ founder and CEO Danny Tomsett describes: “UneeQ Creator eliminates a complex, multi-million dollar barrier to entry. A barrier that until now has prevented most companies from investing in, embracing and adopting interactive digital solutions for their customers."
The potential of the use case for digital employees? Immeasurable.
Danny Tomsett, founder and CEO of UneeQ
Digital employees everywhere and for everything
UneeQ expects that digital human employees or brand ambassadors can be used for many interactive applications.
Imagine ordering in a fast food restaurant, and instead of a cold menu find the friendly face of a digital human being who can provide advice.
Again: imagine finding in the hospital video totems with digital healthcare assistants able to provide 24-hour empathic support to waiting patients, or before and after surgery.
Scenarios already under development. Chances that are rapidly becoming reality in a pandemic and post-pandemic world.
UneeQ Creator, digital employees in a world without physical contact
Given the problem of interacting with and with consumers in today's non-customer contact environment, the answer appears to be digital humans.
Digital marketing research firm Outgrow reports that the 80% of organizations will use conversational AI (chatbots, voice assistants and digital humans) by the end of 2020.
