Earlier this year, the Chinese e-commerce giant opened its Flyzoo hotel, described as an "ultra-modern boutique with 290 rooms combining hospitality and technology".
The hotel of the future is the first in the world to bypass the entire check-in process and assignment of keys and rooms, leaving all management to the same users.
Reservations and payments are made with an app, the reception is entrusted to an interactive kiosk and the entrance to the rooms takes place with facial recognition.
If the sense of loneliness has not yet overwhelmed you, know that the maintenance of the structure is practically by robots, from table service to cleaning the bathrooms.
The hotel requested the commitment of the AI Laboratories of Alibaba, who provided all the necessary support to "Exploit all the technological potential necessary to transform the hospitality sector."
"The FlyZoo Hotel is an inspiration to provide tourists with a series of absolutely innovative tools," says Andy wang, CEO of Alibaba Future Hotel, the group that manages the structure.
Let's take a closer look at its features:
The FlyZoo Hotel is located in Hangzhou, China. Its design is dry and contemporary, to satisfy the taste of a modern and international audience.
The FlyZoo has 290 rooms and a wide range of amenities, such as an interactive gym full of giant touch screens and a robotic restaurant.
Chinese guests have something extra: their app also becomes a small navigator to virtually navigate the room and find it once they arrive at the hotel.
Inside the rooms of the hotel of the future stands a “Genius” (practically the voice assistant branded Alibaba) who helps manage the lights, the curtains, the room temperature, as well as turn on the TV.
The voice assistant also acts as a concierge, collecting requests from guests including dinner in the room, which will be served by a robot waiter.
Where are the humans?
From the hotel they let it be known that it could happen to spend a few days in the structure and not see them around. The truth is that there are a few real people, both to maintain the robots and provide some human warmth.
Time will tell if the FlyZoo will be part of the winning hotel models of the future or only a bizarre leap forward.