Earlier this year, the Chinese e-commerce giant opened its Flyzoo hotel, described as an "ultramodern boutique with 290 rooms that combine hospitality and technology".
The hotel of the future is the first in the world to bypass the whole check-in process and assignment of keys and rooms, leaving all the management to the users themselves.
Reservations and payments are made with an app, the reception is entrusted to an interactive kiosk and entry into the rooms takes place with facial recognition.
If the sense of loneliness has not yet overwhelmed you, know that the maintenance of the structure is practically by robots, from table service to cleaning the bathrooms.
The hotel has requested the commitment of the AI Laboratories of Alibaba, who provided all the necessary support to "Exploiting all the technological potential necessary to transform the hospitality sector."
"The FlyZoo Hotel represents an inspiration to provide tourists with an absolutely innovative set of tools," says Andy wang, CEO of Alibaba Future Hotel, the group that manages the structure.
Let's take a closer look at its features:
The FlyZoo Hotel is located in Hangzhou, China. Its design is dry and contemporary, to satisfy the taste of a modern and international audience.
The FlyZoo has 290 rooms and a wide range of amenities, such as an interactive gym full of giant touch screens and a robotic restaurant.
Chinese guests have something extra: their app also becomes a small navigator to virtually navigate the room and find it once they arrive at the hotel.
Inside the rooms of the hotel of the future stands a "genius" (practically the Alibaba vocal assistant) who helps manage the lights, curtains, room temperature, as well as to switch on the TV.
The voice assistant also acts as a concierge, collecting guests' requests including dinner in the room, which will be served by a robot waiter.
Where are the humans?
From the hotel they let you know that it could happen to spend a few days in the structure and not see around. The truth is that some of the employees in the flesh are there, both to maintain robots and to provide some human warmth.
Time will tell if the FlyZoo will be part of the winning hotel models of the future or only a bizarre leap forward.